Frequently Asked Questions
Understand our Social Engineering approach and how the Human-in-the-Loop concept ensures safety and efficiency.
Why not just use traditional CRM/Marketing and Data tools?
Traditional CRM and marketing tools are optimized for sales funnels and lead conversion, which does not address the complexity of beneficiary management and rights assurance. Meanwhile, generic data tools often create insecure information silos without history. Our platform is an Impact Operating System: it unifies complex social processes, integrates with your organization's ecosystems, and ensures the security and compliance (LGPD/GDPR) required by the sector.
What is 'Human-in-the-Loop' and why is it vital?
It is our security philosophy: AI processes, the human decides. In sensitive areas like social assistance, algorithms should never make final decisions alone. Our systems prepare everything—screening, risk analysis—so your specialists have decision-making 'superpowers,' keeping ethics and empathy in command.
How does integration with my proprietary and government systems work?
We are experts in data and interoperability. Our API connectors communicate natively with REST systems from various tools, and other formats are easily adapted.
Does the platform replace my current team?
On the contrary, it empowers your team. By automating bureaucracy, form filling, repetitive reports, initial screening, and more, we give back precious time so that your social work—from the field to managers—can do what they do best: human and strategic service.