Frequently asked questions

What people always ask before getting started

Integrations, LGPD, nonprofit networks, government work, costs, and official WhatsApp.

Does the platform work with the spreadsheets and systems we already use?

Yes. A spreadsheet can be the input of a flow, and dashboards, CRMs, and your own or public-sector systems connect through APIs and webhooks.

Why not just use a CRM, Zapier, or ChatGPT?

They each solve one piece. CRMs are built for sales, generic automation gets expensive as volume grows, and AI assistants don't know your data. Here, data collection, rules, AI, and reports live in the same flow.

How do you handle personal data and LGPD?

We ask for consent at the point of collection, every action is logged, and we sign a data processing agreement before we start.

Does it work for groups that support many organizations?

Yes. Each organization answers the same form, and the data arrives ready to compare.

Have you worked with government before?

Yes. In 2023, after being selected through a public call, we signed a cooperation agreement with the City of Londrina and its Social Assistance Department.

What about Meta approval for official WhatsApp?

We request verification of the number and message templates right at the start and test everything beforehand, so approval doesn't hold up the project.

Does the platform replace my team?

No. It takes on the repetitive work, like copying data, building reports, and sending reminders. Your team stays in charge of serving people.