Automation and AI in the social sector, in practice
Practical guides and comparisons for NGOs, foundations, and governments.
- Case studies
An in-person course that became a WhatsApp journey: what we learned with Longeviver
OLHE's Financial Education for Longevity course has WhatsApp lessons and in-person meetings for people aged 60+. See the blocks and what we learned.
Read article - Case studies
How Lab Nova and Ashoka mapped a whole ecosystem without 1,000 hours of manual analysis
In the Lab Nova Longevidade 2026 Mapping, with Ashoka, WhatsApp interviews, diagnoses and recommendations became a flow: over 1,000 hours automated.
Read article - Case studies
From clipboard to phone: ICOM's field data collection in Transforma Frei Damião (BNDES Periferias)
How ICOM replaced the paper form with a phone in the Transforma Frei Damião field survey (Santa Catarina), and what changes for collectors and decision-makers.
Read article - Open technology
Drummond: why we trained an open reasoning model in Portuguese
Drummond-1b1-Instruct is an open 1.1-billion-parameter model that reasons in Portuguese. How it was trained, what the tests show and its limits.
Read article - Case studies
Captação com Causa: what we learned automating a fundraising program for CSOs
Captação com Causa, from Fundação FEAC: how an AI call summary, a Q&A assistant and project ideas help Campinas NGOs raise funds, with the team in control.
Read article 
Social ManagementHow to Use Automation to Amplify Social Impact in NGOs
How to use automation to expand your NGO's social impact: what to automate first, how to move from spreadsheet to flow and how to keep transparency.
Read article
Artificial IntelligenceAI for Good: Maximizing Social Impact
How to use AI to expand social impact: AI as a block of the flow, with human review, organized data, LGPD and an implementation roadmap in six steps.
Read article
Social TechnologyAutomation for NGOs: Generic Tools or a Specialized One?
Generic tools or a specialized platform to automate your NGO? When each makes sense and what weighs most for WhatsApp, LGPD and funder reports.
Read article
Social InnovationAI for NGOs: Automating Without Dehumanizing Your Service
How to use AI in an NGO's service without losing warmth: four criteria, the role of the team and what the flow should route to a person.
Read article
Software AnalysisComparison of Automation Platforms for NGOs in Brazil: CORRE.SOCIAL, Bússola Social and turn.io
CORRE.SOCIAL, Bússola Social and turn.io compared by what each says on its own site: focus, WhatsApp, AI and implementation. Written by one of the three.
Read article