Case

ICOM at Transforma Frei Damião: field data collection from phone to database, with CORRE.SOCIAL

How ICOM – Instituto Comunitário Grande Florianópolis uses CORRE.SOCIAL no-code flows for field data collection in the Transforma Frei Damião project (BNDES Periferias), in Palhoça (SC).

Hands holding a phone and a paper form during the Mapa do Empreendedor field survey — Photos: ICOM collection – Instituto Comunitário Grande Florianópolis | Project Transforma Frei Damião – Empreendedorismo e Superação da Pobreza | 2026 (opens in a new tab)A project by ICOM – Instituto Comunitário Grande Florianópolis, approved under BNDES Periferias, that strengthens entrepreneurs in Palhoça (SC).

A community fieldworker records data on a phone next to an entrepreneur — Photos: ICOM collection – Instituto Comunitário Grande Florianópolis | Project Transforma Frei Damião – Empreendedorismo e Superação da Pobreza | 2026 (opens in a new tab)A project by ICOM – Instituto Comunitário Grande Florianópolis, approved under BNDES Periferias, that strengthens entrepreneurs in Palhoça (SC).

The process

Transforma Frei Damião – Empreendedorismo e Superação da Pobreza is a project by ICOM, approved under BNDES Periferias, that strengthens women and men entrepreneurs in the Frei Damião community, in Palhoça (SC). One part of it is the Mapa do Empreendedor field survey, in which community fieldworkers record the data on their phones, next to each entrepreneur. CORRE.SOCIAL implemented this flow together with ICOM:

Input: the field record and the WhatsApp chatbot.
No-code blocks: filters, databases and support integrated in the platform.
Output: e-mail sending.

WhatsApp chatbot
Filters
Databases
Support integrated in the platform
E-mail sending

How it was without CORRE

In a field survey done on paper, the answers have to be typed in later, and the information stays disconnected from the database and from support. One of the project photos shows both worlds side by side: the paper form and the phone.

How it works with CORRE

The field record goes into a database, and filters organize what comes in. The WhatsApp chatbot talks with people, support happens integrated in the platform, and the e-mails go out from the same flow. The data arrives ready, instead of being typed in later. This case has no published numbers yet.

By the numbers

Item	Detail
Client	ICOM – Instituto Comunitário Grande Florianópolis
Project	Transforma Frei Damião – Empreendedorismo e Superação da Pobreza
Funding	Approved under BNDES Periferias
Location	Frei Damião community, Palhoça (SC)
Process type	Field data collection
How we work	Implementation & consulting
Blocks used	WhatsApp chatbot; Filters; Databases; Support integrated in the platform; E-mail sending
Published numbers	None yet
Project on the web	Mapa do Empreendedor (opens in a new tab)

What we learned

Bring the form to where the conversation happens. The community fieldworker records the data on the phone, next to the entrepreneur.
One single database. What is collected in the field goes into the same database that feeds support and the e-mails.
WhatsApp as a channel. The chatbot gives the entrepreneur a way back to the team.