WhatsApp for social programs: sign-up, lessons, reminders and data collection
A program with participants on WhatsApp automates sign-up, lessons, reminders and data collection right in the chat: people answer by text or audio, the answers go into a base, and the team follows along in the platform. CORRE.SOCIAL implements this flow without code, together with the program, as in the Longeviver course and the ICOM field collection.
Example flow
Inputs
- WhatsApp
- Form
No-code blocks
- Participants
- Filters
- Conditional
- Classify with AI
Outputs
- Send WhatsApp
- Send e-mail
- Dashboard and report
The same types of blocks as the Educação Financeira para a Longevidade course (paths, message classification, reminders) and the ICOM field collection.
Who it is for
Operators of programs, courses and projects that talk to participants on WhatsApp and today track sign-ups, attendance and reports in spreadsheets and groups.
What changes
- From the sign-up spreadsheet to the database. Those who meet the criteria already get the next step on WhatsApp.
- From the group to the reminder the day before. Reminders and re-engagement go out from the flow, to each person.
- From the repeated question to the instant answer. Support handles what repeats, even by audio, and the team keeps what needs a person.
Related cases
- CaseLongeviver: financial education for longevity on WhatsApp, with CORRE.SOCIALHow the Educação Financeira para a Longevidade course, by OLHE and Longeviver, brings text, audio and video lessons on WhatsApp to people aged 60 or over in São Paulo, using CORRE.SOCIAL no-code flows.Read the case
- CaseICOM at Transforma Frei Damião: field data collection from phone to database, with CORRE.SOCIALHow ICOM – Instituto Comunitário Grande Florianópolis uses CORRE.SOCIAL no-code flows for field data collection in the Transforma Frei Damião project (BNDES Periferias), in Palhoça (SC).Read the case
Frequently asked questions
How does a lesson or a sign-up work on WhatsApp?
A chatbot leads the conversation. In the Longeviver course, lessons arrive in text, audio and video, with buttons for the person to continue or answer, and reminders bring back those who stopped.
What about Meta approval for official WhatsApp?
We request verification of the number and message templates right at the start and test everything beforehand, so approval doesn't hold up the project.
How do you handle personal data and LGPD?
We ask for consent at the point of collection, every action is logged, and we sign a data processing agreement before we start.
Does the platform work with the spreadsheets and systems we already use?
Yes. A spreadsheet can be the input of a flow, and dashboards, CRMs, and your own or public-sector systems connect through APIs and webhooks.
Does the platform replace my team?
No. It takes on the repetitive work, like copying data, building reports, and sending reminders. Your team stays in charge of serving people.