For networks and programs that listen

Listening at scale: how networks and programs listen to hundreds of organizations

Networks and programs that listen to many organizations automate the listening: they receive answers by WhatsApp and form, transcribe the audio, bring everything into one base, and generate assessments and reports for the team to review. CORRE.SOCIAL builds this flow without code, together with the network. At Lab Nova Longevidade, with Ashoka, that meant 1,000+ hours automated.

Example flow

Inputs

  • WhatsApp (interview with audio)
  • Form

No-code blocks

  • Transcribe audio
  • Filters
  • Conditional
  • Classify with AI
  • Transform with AI

Outputs

  • Dashboard and report
  • Send e-mail
  • Ready document

The same types of blocks as the Lab Nova Longevidade 2026 mapping: WhatsApp interview with transcribed audio, data cleansing, assessments and e-mails.

Who it is for

Networks, institutes, foundations and programs that listen to, assess or follow many organizations at the same time, and need to turn the answers into decisions without the team becoming a data operator.

What changes

  • From the answers spreadsheet to a single database. Each organization answers the same form or on WhatsApp, and the data arrives ready to compare.
  • From each supported organization's report to the single dashboard. The dashboard is updated by the routine, not by an end-of-month push.
  • From the hand-written assessment to the reviewed draft. Rules and AI blocks put the draft together; the team reviews before anything goes out.

Related cases

Frequently asked questions

Does it work for groups that support many organizations?

Yes. Each organization answers the same form, and the data arrives ready to compare.

Can we listen through WhatsApp and audio?

Yes. In the Lab Nova Longevidade 2026 mapping, the interview was on WhatsApp and the audio was transcribed. Transcription is a block of the flow, and the team reviews what the AI writes.

Who reviews what the AI writes?

The client's team. The AI is one block among others and writes the draft. At Lab Nova, the recommendation combines 50+ rules with AI, and the rules make the criteria explicit.

How do you handle personal data and LGPD?

We ask for consent at the point of collection, every action is logged, and we sign a data processing agreement before we start.

Does the platform replace my team?

No. It takes on the repetitive work, like copying data, building reports, and sending reminders. Your team stays in charge of serving people.